Tech support service
In today’s dynamic digital landscape, we believe in providing our customers with a seamless and hassle-free experience. We recognize the significance of your time and the need for prompt resolutions to technical issues. We offer included startup support on any perpetual license purchase, while all our monthly subscription plans include access to our premium support service at no additional charge. Whether you require addressing unexpected issues or optimizing your system performance, our qualified technicians are here to assist you.
PRE-PAID PACKAGES
Our prepaid tech support packages offer a flexible, transparent and cost-effective method to receive proficient assistance for our best selling applications. Get support now for a nominal price anytime during our standard office schedule.
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Support UK
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logjayVX
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capturejayHX
- winjayVX
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moviejaySX
- moviejayHX
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2 hours
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€ 180 /6 months
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logjayVX
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capturejayHX
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winjayVX(*)
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moviejaySX
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moviejayHX
- BEST CHOICE
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5 hours
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€ 290 /1 year
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logjayVX
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capturejayHX
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winjayVX
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moviejaySX
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moviejayHX
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12 hours
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€ 480 /1 year
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logjayVX
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capturejayHX
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winjayVX
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moviejaySX
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moviejayHX
Terms of use
The above support plans are valid for the indicated amount of hours and period and do not include software and/or security updates. Please get in touch with us should you wish to upgrade your application to the latest available release.
(*) The 2 hours package is valid for winjayVX only within 1 year from latest upgrade purchased
Office schedule
We are based in Italy. Our standard office schedule is from 9.00 to 13.00 and 15.00 to 19.00 CET/CEST, Monday to Friday.
